100 Bets' Privacy Policy —
Your Data, Our Responsibility

1 Introduction

100 Bets (100bets.win) places the highest importance on user privacy. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use it, and how we keep it secure.

By creating an account or using the 100 Bets platform, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.

This Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. We believe transparency is the best protection — there are no hidden terms.

2 What Information We Collect

We collect the following types of information when you register and use our services at 100 Bets. Each piece of information is collected for a specific and legitimate purpose.

In addition to the above, records of your conversations with our support team may also be retained. This is necessary for service quality improvement and dispute resolution.

3 How Your Information Is Used

100 Bets uses your information for specific, defined purposes only. Your data is never processed for unnecessary or non-transparent reasons.

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: To process deposits, withdrawals, and transactions.
• Service Improvement: Usage patterns are analyzed to improve the overall user experience.
• Fraud Prevention: To identify suspicious transactions or multiple accounts.
• Legal Obligations: Necessary data is retained to comply with regulatory directives.
• Promotional Communications: Offers and updates are sent only with your consent — and you can unsubscribe at any time.
• Responsible Gaming: Detecting unusual betting behavior to provide timely support.

4 Data Storage & Security

100 Bets uses industry-standard security technology to protect your personal information. Our servers are operated in internationally certified data centers with round-the-clock security monitoring.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Financial data is stored in a separate encrypted vault.
• Regular security audits and penetration testing are conducted.
• Data access is restricted to authorized personnel only, on a need-to-know basis.
• In the event of a data breach, affected users will be notified within 72 hours.

5 Sharing Data with Third Parties

100 Bets never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verifier: Authorized verification agencies for the KYC process.
• Law Enforcement Agencies: When required by court order or applicable legal obligation.
• Technology Partners: Hosting and analytics — covered under strict confidentiality agreements.

Before sharing data with any third party, we verify their privacy standards and sign a data protection agreement. Our partners may only use your data for the specified purpose — nothing else.

6 Cookie Policy

100 Bets uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security. These cannot be disabled.
• Functional Cookies: Helps remember your language preference and other settings.
• Analytics Cookies: To understand which pages are most visited — fully anonymized.
• Marketing Cookies: To show you relevant offers based on your preferences — with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

7 Your Rights

As a 100 Bets user, you have important rights over your personal information. We fully respect and uphold those rights.

8 Protection of Minors

100 Bets is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

• Date of birth is verified at the time of registration.
• In suspicious cases, additional age verification documents may be requested.
• If we discover that a minor has provided information, it will be deleted immediately and the account will be closed.
• Parents and guardians are urged to ensure that minors cannot access this platform.

9 Data Retention Period

100 Bets retains your information only for as long as necessary. All data is stored for the duration that your account remains active.

• Following account closure, financial transaction records may be retained for up to 5 years for legal compliance purposes.
• KYC verification documents are retained for the period required by legal obligations.
• Once marketing consent is withdrawn, the relevant data is deleted immediately.
• Data from inactive accounts is reviewed and deleted after 2 years — unless a legal obligation requires otherwise.

10 Policy Changes

100 Bets reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, a notification will be sent to your registered email or phone number. Continued use of the platform after any changes constitutes acceptance of the updated Policy.

We recommend visiting this page regularly — especially when you receive notice of any significant changes.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch. We will respond within 30 business days.

• Live Chat: Click the chat icon at the bottom right of the platform.
• Email: [email protected] (general inquiries and complaints)
• Data Protection Requests: [email protected]